DID YOU KNOW?
About 2% of all consumer expenditures are devoted to telephone service. - FCC
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A catalyst for new opportunities…the OSS/BSS that helps wireline providers construct new business models and leverage emerging technologies.
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Billing and customer care should be an enabling force in your business, not a limiting one.
For wireline providers, operational productivity and a unique product set are the keys to
maintaining a competitive edge. Recognized as one of the industry's most innovative
software partners, Info Directions creates wireline OSS/BSS solutions that help providers
streamline day-to-day processes and roll out new services on demand.
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With CostGuard software, wireline service providers have the ability to leverage a
robust OSS that minimizes manual operations, helps escalate problems, and provides
the checks and balances to ensure critical tasks are completed accurately and on
time. From orders to collections, CostGuard's workflow tools help eliminate
repetitive tasks and create greater accountability throughout the
organization.
In addition to improving efficiency, CostGuard's core competency as a BSS provider
helps support traditional services and new technologies, create and sell diverse
product and service bundles, and create efficient interactions with partners and customers.
These advanced capabilities complement CostGuard's ability to perform the complex
rating and billing functions on which wireline providers depend.
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The bottom line is a comprehensive wireline OSS/BSS infrastructure that delivers both the efficiency
and flexibility service providers need to guard their margins and capitalize on new opportunities.
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Reducing costs and managing cashflow are critical for wireline service providers.
With OnlineBill Electronic Bill Presentment and Payment (EBPP) providers have the
ability to produce and distribute invoices electronically and push self care activities to the Web.
With OnlineBill helps service providers reduce mailing costs, putting invoices in the hands of
customers faster and encouraging swift payment receipt via the Web.
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