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Is the market ready for you?
 


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Prepaid/postpaid hybrid account structures and next-gen architectures like IMS will push the demand for online charging systems. - Yankee Group


TELECOMMUNICATIONS BILLING SOFTWARE

Guardian of progress...OSS and telecommunications billing software that advances innovation. Is the Market Ready for You?
The world of communications evolves at a staggering pace. For telecom service providers, the ability to grow is tied directly to their ability to secure new customers and sell additional services to existing customers. If the product and service possibilities are limitless, then the OSS and telecommunications billing software solution must be as well.

A CostGuard Edition For Diverse Business Models
Beyond telecom billing software, CostGuard is a comprehensive, scalable and reliable platform for creating and selling products, caring for customers, and collecting revenue. With CostGuard's Wireline, Mobile, Next-Gen, and Convergent Editions, service providers can capture significant bottom-line benefits with any business model.

Offering enhanced products and services to extend marketing efforts, streamline customer care, support sales channels and launch new lines of business, CostGuard telecom billing software provides the infrastructure service providers need to leverage growth opportunities with new technologies. With a commitment to remaining on the leading edge of telecommunications billing and OSS services, Info Directions offers a consistent upgrade path that ensures its clients will never have to mix ground-breaking service offerings with an obsolete back office.
 
Stay current with regular version and service pack releases.
Interface with external systems using XML, APIs and Web Services.
Leverage multi-document interface (MDI) to manage multiple customers without launching additional browsers.
Configure toolbars for various roles and shortcut keys for efficiency.
Employ context-sensitive Online Help for added training support.
Apply more than 300 out-of-the-box reports featuring ad-hoc searching, scheduling and export capabilities.
Setup user/group permission profiles, field level security and monitor users and sessions.
Automate repeatable processes with workflow.
CostGuard. The billing, OSS and CRM software solution that energizes progressive service providers.
Architecture Built for the Future
CostGuard telecom software solution architecture With CostGuard, service providers can leverage the strength of Microsoft's .NET platform to create and sell products, interact with partners and customers, manage operations, and bill and collect revenue from a single solution. Recognized as a leading edge solution for mobile, wireline, convergent and next-generation service providers, CostGuard's flexible, scalable architecture delivers bottom-line benefits throughout a service provider's organization. With CostGuard, telecommunications service providers can break through the barriers of commonplace products, cultivate a better customer experience and open up a world of new opportunities.

Integration Expertise
If no man is an island, then no billing telecom solution can be one either. CostGuard exposes many APIs and uses APIs from third-party systems to facilitate the exchange of critical data points in real time. Working with anything from commercial solutions like credit-reporting repositories and credit card processing gateways to internal service provider systems, CostGuard's ability to leverage API, XML and Web services technologies creates a flexible, open solution with unlimited potential.

Reporting what Matters
CostGuard telecommunications billing software comes with more than 300 standard reports to help service providers manage operations at every level. From understanding overarching business needs to fine-tuning individual product and service offerings, CostGuard's reporting capabilities support efforts to respond quickly to new opportunities and changes in the market. Reports can be exported into Excel, PDF, HTML, or XML for added flexibility. Info Directions can assist with custom report development or service providers are free to create and register their own, business-specific reports in the CostGuard system.
 
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