Info Directions
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In the Telco 2.0 world, next-generation OSS and billing becomes more important than ever. - Shira Levine, IDC


TELECOM SOFTWARE SYSTEM

The complete suite...proven telecommunications billing, OSS, POS and customer care software solutions for service providers with unlimited ambition.
Cultivating a superior customer experience requires a superior telecom billing, OSS, and POS software solution. With its beginnings in telecommunications billing and rating, our software solution has matured to help service providers handle operations, customer care and retail sales better and faster, while still improving the bottom line.

One company. One solution.
Info Directions features a comprehensive suite of products designed to support service providers as they incorporate new technologies and adapt their business model. From POS retail operations and pay-in-advance services to customer management and online billing and self care, our suite of telecom software solutions has given some of today's leading telecom providers a foundation for unbridled growth.
The Customer Experience From Acquisition to Billing
Our suite of telecom solutions provides a mix of capabilities to help service providers manage the complete Customer Life Cycle. From the front office - Customer Acquisition & Support, to the back office - Billing & Operations, the robust feature set is designed to ensure ease of use and add value with every customer interaction.
CostGuard®: More Than a Billing System
CostGuard, the core of our telecom billing solution, is both scalable and reliable. It is designed to support diverse business models and serves as the foundation for a flexible operations and billing infrastructure featuring:
API's, Web Services and XML integration points
A Powerful workflow engine
Extensive configuration tools
SAS 70 certified and PCI compliant
 
Customer Care
Create a Superior Customer Experience... MORE
Finance & Accounting
The Bottom Line Still Counts... MORE
Service & Order
Prospects to Customers Without Delay... MORE
Product Management
Sales With Flexibility and Creativity... MORE
Inventory Control
Countdown to Everything in Its Place.. MORE
Billing & Rating
The Heart of a Telecom Business... MORE
OnlineBill®: EBPP & Self-Care
The E-commerce solution that allows customers to manage their account. Receive payments, present invoices, and sell products.
LEARN MORE
LexysPOS: For Retail Sales
Extend CostGuard to the retail store. The solution that gives sales associates the tools for a seamless operation.
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AdvancePay: Beyond Pre-Paid
Eliminate the complexity and expense of a pre-paid platform with this pay-in-advance product.
LEARN MORE
 
 
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