DID YOU KNOW?
Telephony Live 2008 panelists anticipate that business outsourcing opportunities for service providers will increase in the next 10 years.
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Technology itself is not responsible for delivering value. It takes an elegant blend of
industry experience, advance planning, and ongoing knowledge to fully leverage a
comprehensive solution.
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Committed to excellence and innovation, Info Directions supports its telecommunications
software services with a full complement of professional services designed to exceed the expectations
of a diverse client base. Focused on the future, the company has a range of
telecommunications support services available to assist communications
providers as they create new products and explore new opportunities for growth. Featuring
specialists in billing, product education, training and education and customer care, Info
Directions has the telecommunications support services carriers need to remain
swift and agile in a changeable world.
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The speed with which change occurs in today's communications environment can stretch
the resources of even the most efficient service provider. To help our clients meet this challenge, Info
Directions offers a full range of complementary telecommunications software services designed to augment
client teams and extend CostGuard's value.
Info Directions' Client Enrichment Services provide professional service support in critical business areas including
operations control, enterprise planning, process improvement, knowledge building and product development.
These supporting services are designed to work together or be utilized independently to address specific
concerns.
With Info Directions' Client Enrichment Services, providers work with industry experts who have practical,
hands-on experience. Many clients have used their expertise to create successful
strategies for managing adversity and exploiting opportunity. With a commitment to helping clients
accomplish their goals, Info Directions' Client Enrichment team provides vital telecommunications software services and support.
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Using Info Directions' technical expertise and technology assets, service providers gain efficiency and consistency in their billing, CRM and POS operations.
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The U.S.-based Info Directions support team provides in-depth product and industry knowledge to help service providers maximize their software investment.
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Info Directions' professional services representatives provide tailored advice that helps clients refine their business model, processes and practices.
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Combining collaborative discussion and practical hands-on learning, Info Directions' product education helps users master the CostGuard solution.
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