The Most Powerful Rating Capabilities for Software as a Service (SaaS) Providers
For software providers leveraging the Software as a Service (SaaS) delivery model, Info Directions combines its core rating and billing experience with the flexibility to adapt to support diverse and varied business models. With more than a decade of success managing the complex rating and billing requirements of the communications marketplace, Info Directions' CostGuard.NET solution gives software providers critical tools for making the most of this emerging distribution method.
CostGuard.NET's robust product catalog gives software providers the ability to quickly and easily create unique service bundles that appeal to a wide range of customers.
CostGuard.NET also provides a tried-and-true core rating engine designed to capture every record and track irregularities so nothing falls through the cracks. Behind the scenes, CostGuard.NET provides an easy-to-use rate management tool that supports more than 300 usage types for data and voice – giving SaaS providers the option of creating versatile product packages based on monitoring actual usage or simply on recurring monthly fees. Also available with CostGuard.NET, a comprehensive tax engine that is fully integrated with the solution, making it faster and easier to accommodate required taxing elements.
Capabilities
Committed to supporting the emerging technologies of the SaaS, IP, data and content markets, CostGuard.NET is a proven operations and billing solution that drives productivity and efficiency in the back office and enhances the customer experience. CostGuard.NET helps software providers manage their business needs today and support changes in product bundles, service options, and discounting and pricing strategies as the SaaS model matures.
CostGuard.NET provides a comprehensive operations and billing solution with the following features:
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Benefits
With more than 10 years of experience in the communications market, Info Directions delivers reliable, tested solutions to providers managing a wide range of traditional and next-generation communications services. The CostGuard product line has been refined through more than a decade of research and development to include a broad range of features designed to support SaaS, IP, data, content and integrated communications markets. CostGuard features:
Flexibility for today and tomorrow
To manage the diverse requirements of a next-generation business, providers need to be able to make adjustments in their product and service offerings and pricing and discount models to remain competitive. With CostGuard.NET, software providers leverage 10 years of research and development with a powerful product catalog that never hampers marketing efforts. In addition, the system's configurable architecture allows providers to make changes to collections requirements, product bundles, escalation paths, pricing and more quickly and easily.
A comprehensive solution
In addition to the core rating, billing, product management and taxation capabilities, CostGuard.NET features a full-featured solution that manages customer accounts with ease, provides superior collections management capabilities and uses workflow features to automate and streamline repetitive processes. CostGuard.NET provides a comprehensive solution that allows providers to enhance their product and service offerings without worrying about limitations from their back office.
Stable and proven
At its core, CostGuard.NET features a stable rating engine and advanced billing capabilities that have proven themselves over and over again in complex communications markets. From its roots serving the wireless, wireline, convergent and next-generation markets, CostGuard.NET continues to expand its capabilities with a steady stream of new features to help current users maximize efficiency and increase revenues. Info Directions' commitment to the future of its customers is also visible in the awards secured in from both vertical and horizontal organizations: CostGuard's .NET-based product line has been honored with awards from the TeleStrategies Excellence Awards program in the categories of "Operational Excellence" and "Achievement in Innovation." The "Winning Customers" award from Microsoft made Info Directions and CostGuard.NET one of a select group of award recipients among the tens of thousands represented by Microsoft's global ISV community.