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Overview
A Leading Edge Back Office Solution for Today's Services and Tomorrow's Technologies
Next-generation IP-based technologies offer an alternative to traditional telephony services and have gained a foothold among savvy end users seeking new capabilities from their communications choices. As the number of their VoIP subscribers has increased, next-generation providers are facing significant challenges managing their customer care, billing, payment processing and collections operations. With CostGuard.NET managing these back office operations, IP-based providers can focus on eliminating manual operations and increasing productivity.
For service providers offering VoIP, Wi-Fi, WAP, IP, Data, ASP-based services and content-driven billing, Info Directions provides the flexibility and open architecture needed to create an integrated back office solution that simplifies operations and helps next-generation service providers leverage new business opportunities.
CostGuard.NET also offers next-generation providers the support of a fully integrated Tax Management module. As the taxation environment changes for VoIP services, providers need to be prepared to manage those changes with a proven tax solution.