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Achievements
Communication Provider Speeds Processes by 50 Percent, Cuts Costs by 25 Percent
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3/30/2010
Mitel MVNO Service Utilizes CostGuard OSS/BSS
2/16/2010
Info Directions Achieves Gold Certified Status in Microsoft Partner Program
IN THE NEWS
2010
2009
2008
2007
2006
2005
2004
2003
April 2010
OSS/BSS in the Real World
Pipeline Publishing
Stephen Kosarko, Info Directions
November 2009
The BSS Report: Microsoft's Place in the BSS Food Chain
Pipeline Publishing
Ed Finegold
March 2009
PCI Compliance: Merchants Cover Backs, Bottom Lines
Billing & OSS World
Anita Karvé
January 2009
Group Honors Area Businesses
Rochester Business Journal
June 2008
More Service Providers Look to Outsource Parts of their Own Networks
XCHANGE Magazine
Paula Bernier
January 2008
Enhancing Revenue at the P.O.S.
Billing and OSS World
August 2007
Pack a Punch -- VoIP Enablers Help Resellers Fight Market Pressures
Phone+ Magazine
Tara Seals
May 2007
Announcing the Winners for the 2007 Billing World & OSS Today Excellence Awards
Billing World and OSS Today Magazine
Jill Morgan
March 2007
Q.A: Info Directions Replaces Penn Telecom's Back Office
Billing World and OSS Today Magazine
Ed Finegold
December 2006
Technology Providers Share Perspective on Their Customers' Progress
Billing World and OSS Today Magazine
Ed Finegold
August 2006
The Once and Future King
Phone+ Magazine
Tara Seals
October 2005
Software Industry Here Sees Upswing
Rochester Democrat & Chronicle
May 2005
Instant Gratification: Real-Time Billing Delivers Satisfaction
XCHANGE Magazine
Tara Seals
June 2004
Service Providers: Offer Agents Robust Back-Office Systems
Telecom Agents Group
April 2004
The Cost of Compliance: Providers Walk the Fine Line on the Tax Tightrope
Billing World and OSS Today Magazine
Michelle L. Hankins
November 2003
Succeeding Despite the Downturn
Billing World and OSS Today Magazine
Ed Finegold
October 2003
.NET and J2EE: The Architecture War Heats Up
Billing World and OSS Today Magazine
Susana Schwartz
August 2003
Billing Vendors Lower SP Cost of Ownership
XCHANGE Magazine
Paula Bernier
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