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Overview
Manage your Resellers with our Optional Web-based Channel CRM Module
The ability to communicate with channel representatives and provide them with an effective CRM system for submitting orders, monitoring trouble tickets and managing accounts is a critical business function for service providers. Channel members depend on this system to run their business without burdening the service provider's own support resources.
With E-Finity, service providers have a fully integrated solution that shares a Product Catalog with the operations and billing system that enables real-time changes and updates. E-Finity also provides extensive permission capabilities to ensure a secure environment, giving each channel member access only to their customers. E-Finity helps service providers make the most of their sales channel relationships giving members the tools they need to grow their business.