"When progress is looking for a partner it doesn't turn to those who believe they are
only average. It turns instead to those who are forever searching and striving to become
the best they possibly can."
- A. Lou Vickery
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In telecommunications, no company is an island. By establishing successful partnerships,
Info Directions brings together best-of-breed solutions that help service providers enhance their
business operations with a range of complementary services that work with its CostGuard solution.
The company strives to create mutually beneficial partnerships with other industry experts, offering
partners exclusive tools, training and technical support designed to maximize the benefits to our
shared clients. By leveraging these established relationships, Info Directions and its clients
maximize their operational efficiencies, readily integrate new functions and realize additional
opportunities for growth.
Selected for their leadership position in their respective areas of expertise, Info Directions'
partners include:
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 | | 3PV Third Party Verification | 3PV provides an FCC-required independent verification service used when customers submit a request to change carriers.
3PV offers speech-enabled, live-agent and online third party verification (TPV) and call-recording services for the cable and telephony industries. |
|  | | ACM, Inc. | ACM provides intercarrier billing and clearinghouse-type solutions for incumbent local exchange carriers.
In addition to CABS, local interconnection, transit, and Special Access billing, ACM also offers call detail record and traffic analysis, Access Billing audits, Special Access billing audits, record mediation and other consulting services.
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|  | | Authorize.net | Authorize.net provides a credit card interface for CostGuard and Lexys POS.
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|
 | | Braintree Payment Solutions | Braintree Payment Solutions provides electronic payments and PCI Compliance solutions. They are both a credit card gateway and payment processor. The Gateway piece is required for PCI compliance and can be used with other payment processors.
Braintree eliminates the need for merchants to handle or store sensitive credit card data and integrates into any IT environment. The company's team of experts also assist merchants in managing risk and fraud across all acceptance channels. |
|  | | Center for Communications Management Information | CCMI provides telecom data, information and applications including the QTEL 9000 database and Terminating Master File (TMF) database.
CCMI offers industry-standard telecom databases, a comprehensive online repository of rate and tariff documents and network design and pricing tools. |
|  | | Equifax Inc. | Equifax provides application processing and decision solutions for 60% of the communications industry, including key players in local, long distance, wireless, small business, cable and satellite.
With more than 20 years of communications industry experience, Equifax offers a dedicated team of experts that understand the critical issues facing the marketplace. |
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 | | Equinox Information Systems | Equinox Information Systems provides mediation and fraud management solutions.
Established in 1986, Equinox is a global provider of software solutions for the telecommunications industry. Equinox serves more than 250 telecom companies worldwide. |
|  | | eSecuritel Holdings, LLC | eSecuritel provides handset protection services and replacement programs for wireless service provider subscribers. Our customers are wireless carriers seeking to offer peace-of-mind to their subscribers.
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|  | | Interop Technologies | Interop Technolgies provides advanced wireless technology solutions for the global wireless, packaged goods, and content industries.
The company delivers hosted and turnkey messaging, device management, and entertainment and personalization solutions including SMS, MMS, OTA (Over The Air activation), ring back tones, etc. |
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 | | MACH | MACH provides solutions aimed at optimizing roaming profitability for the global mobile industry.
MACH manages the complex process of data clearing and financial settlement for mobile roaming voice and data calls between carrier operators and their roaming partners. |
|  | | Microsoft Certified Partner | Info Directions is a certified Microsoft Gold partner.
Info Directions is also a member of the Microsoft Developers Network (MSDN) Program.
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|  | | OSG Billing Services | OSG Billing Services provides innovative billing solutions focused exclusively on the presentment and distribution of invoices.
Services offered include invoice consultation and design, spot color printing and mailing, dynamically composed invoices, instant online PDF views of invoices, electronic bill presentment and payment and design and production of marketing inserts. |
|
 | | Preferred Voice, Inc. | Preferred Voice designs, develops and deploys enhanced telephony services to telecommunications carriers globally.
Products include the My Phone Services Suite with Rockin' Ringback(TM), AdBack(SM) Enterprise targeted ringback service, Push-To-Connect(TM) conferencing on demand, WAP Deck services and a complete Content Suite of games, graphics, wallpapers, and ringtones. |
|  | | First American Spatial Solutions | Proxix Solutions develops location intelligence products and enterprise solutions. Proxix was purchased by First American Spatial Solutions in April 2008. The product and group still retains the Proxix name.
Integrated with CostGuard, the optional First American Proxix Solutions’ Site-US Tax solution uses precise geocoding, spatial analysis and an up-to-date nationwide tax district database to deliver precise jurisdiction assignments. |
|  | | Scorecard Systems, Inc. | Scorecard Systems provides reporting and analysis solutions helping telecom companies produce accurate subscriber metrics. Scorecard supports landline and wireless carriers, cable, satellite, broadband and internet providers around the globe.
Scorecard Systems Inc. was founded in 1996. In 2000, the company developed its Subscriber Analysis Application, a robust application for delivering deeper, accurate customer/service activity reporting. This application has been deployed at dozens of carriers, and measures results for over 150 million subscribers. More recently, Scorecard Systems developed Commissions Manager in response to the industry’s need for more accurate commissions payments. |
|
 | | Shift4 Corporation | Shift4 is a leading developer of secure financial transaction processing software and services.
The company provides enterprise payment solutions and web-based applications that allow merchants to turn their customers' credit, check, debit or gift card transactions into dollars in the bank quickly, accurately and securely. |
|  | | Storeworks Technologies, Limited | Storeworks is a distributor of Verifone products and provides sales and service to our customers for the MX 380 card reader / signature capture unit. Any LEXYS POS customer is a potential prospect for them.
Storeworks is a leading provider of retail payment solutions. They provide hardware, consulting services, innovative software products, application development, staging & integration, and nationwide field installation services. |
|  | | Syniverse Technologies | Syniverse Technologies enables global communications by developing innovative business and network engineering solutions that manage and interconnect voice and data systems in 40 countries throughout the Americas, Asia Pacific and Europe.
Products include SS7 intelligent network solutions, clearing and settlement services, voice and data roaming facilitation, revenue enhancement solutions and more than 25 other integrated services. |
|
 | | Telcordia Technologies, Inc. | Telcordia Technologies, Inc. is a leading global provider of telecommunications network software and services for IP, wireline, wireless, and cable.
Telcordia products include the Telcordia Terminating Point Master Data Source (TPM) and a wide range of other products and services related to Planning & Engineering, Fulfillment, Service Delivery & Charging and Service Assurance. |
|  | | Thermo Credit, LLC | Thermo Credit, LLC is a funding company that provides financial "factoring" (an advance on bill payments) services to carriers.
Focused exclusively on the telecommunications industry, Thermo Credit provides asset-based solutions and works with partner companies to offer loans, lines of credit, and capital investment programs to established, well-run telecommunications companies that need additional capital to expand or improve operations. |
|  | | Thomson RIA/Tax Partners LLC | As a part of Thomson Tax & Accounting, Tax Partners® Managed Services streamlines, automates and manages the tax compliance process as an outsourcing solution.
Tax Partners prepares tax filing documents for telecommunication providers to all levels of government, extracting the required billing information from CostGuard. Tax Partners also submits the reporting forms to the proper authorities with payment. |
|
 | | TransUnion | TransUnion is a global leader in credit and information management. The company supports more than 50,000 customers on six continents and more than 500 million consumers worldwide.
TransUnion provides real-time credit scoring for carriers as part of retail, sales and customer care operations. |
|  | | Verifone Holdings, Inc. | Partnership for hardware components related to Lexys POS. These units will be made available and distributed through Verifone partner - STOREWORKS!
VeriFone Holdings, Inc. (“VeriFone”) (NYSE: PAY) is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide. |
|  | | Vertek Corporation | Vertek Corporation provides business process outsourcing and business consulting for the telecommunications industry, specializing in Financial Assurance, Network Migration, Complex Order Management and Provisioning, and Process Design & Optimization.
Vertek’s service delivery models include on site, on-demand, transaction-based and full business process outsourcing. |
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