Posted: 10/30/2008 at 10:14 AM | Author: Jessica L
A big thank you to everyone who came out to Portland for our annual Info Directions User Group Conference! We had over fifty attendees from eighteen different organizations.
We did a few things different this year to encourage participation and interaction between attendees, where people could ask questions, answer questions, and brainstorm in a small group setting. [Read More]
Posted: 10/6/2008 at 4:59 PM | Author: Stacey M | Categories:customer care, general
Okay, I'll admit it. I'm late to the whole social networking phenomenon. Frankly, I was always a bit jealous when people talked about their Facebook pages. I didn't have the time to make a Facebook page, let alone keep it up to date with clever and witty observations from my extraordinarily exciting day washing clothes and playing Candyland with my three-year-old son. Although I do appreciate getting stuck in the Chocolate Swamp as much as the next person, it didn't seem like the kind of information I would share with the world.[Read More]