In a recent trip across the border to Canada, I used a significant amount of roaming voice and data on my handset. At the time I believed this might have amounted to a small roaming charge, but certainly not the $400+ I was later informed about. Remarkably, I did not experience the gut-wrenching grief of receiving such a shocking invoice, nor did I have to make a painful call to customer service pleading for mercy! In the midst of my trip, my carrier noticed this usage, added a $29.95 Canada Roaming to my plan, and left a voicemail with an explanation and phone number to call when I returned. Brilliant![Read More]

We think it is so important to get to know more about our employees and how they spend their free time. This month we chose to interview Tom Casper, one of our Project Managers.[Read More]